Bright Wave Investment & Innovation Privacy Policy
Last Updated: 07.03.2025
Bright Wave Investment & Innovation ("Bright Wave," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our services, visit our website, or engage with us in any capacity. By using our services, you agree to the terms outlined in this policy.
This policy is designed to comply with applicable Omani data protection laws and international best practices to ensure the highest level of data protection for our customers, employees, and partners.
Glossary of Terms
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information
This includes, but is not limited to:
When you visit our website or use our digital platforms, we may automatically collect:
In rare cases, we may collect sensitive personal data (e.g., health information or biometric data) if necessary for specific services. In such cases:
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Provision
3. Sharing of Your Information
Bright Wave does not sell or rent your personal information to third parties. We may share your information with:
3.1 Service Providers
4. Data Security
We implement robust security measures to protect your personal information, including:
4.1 Technical Measures
In the event of a data breach that may pose a risk to your rights and freedoms, we will:
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods include:
6. Your Rights
You have the following rights regarding your personal data:
6.1 Access and Correction
To exercise these rights, please contact us at brightwaveinvestment@gmail.com.
7. Data Protection Officer (DPO)
Bright Wave has appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with applicable laws.
You can contact our DPO at:
Email: brightwaveinvestment@gmail.com
8. Record of Processing Activities
We maintain a detailed record of our data processing activities as required by Omani law. This record includes:
9. Children's Privacy
We do not knowingly collect or process personal data from children under the age of 18 without parental consent. If you believe we have inadvertently collected such data, please contact us to have it removed.
10. Local Representative
Our local representative in Oman can be contacted at:
Email: brightwaveinvestment@gmail.com
11. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to third-party websites. Bright Wave is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Significant changes will be communicated through our website or other appropriate channels.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bright Wave Investment & Innovation
Email: brightwaveinvestment@gmail.com
Last Updated: 07.03.2025
Bright Wave Investment & Innovation ("Bright Wave," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our services, visit our website, or engage with us in any capacity. By using our services, you agree to the terms outlined in this policy.
This policy is designed to comply with applicable Omani data protection laws and international best practices to ensure the highest level of data protection for our customers, employees, and partners.
Glossary of Terms
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
- Personal Data - Any information that relates to an identified or identifiable living individual, such as name, contact details, identification numbers, or online identifiers.
- Sensitive Personal Data - High-risk information that requires additional protection, such as health data, biometric data, or financial information.
- Processing: Any operation performed on personal data, including collection, storage, use, or disclosure.
- Data Controller - The entity that determines the purposes and means of processing personal data (in this case, Bright Wave).
- Data Processor - A third party that processes personal data on behalf of the data controller.
- Data Breach - Unauthorized access, disclosure, or loss of personal data that may result in harm to individuals.
- Data Protection Officer (DPO) - The individual responsible for overseeing data protection compliance within Bright Wave.
- Cross-Border Transfer -The transfer of personal data to a country outside Oman.
- Retention Period - The duration for which personal data is stored before being deleted or anonymized.
- Data Subject -The individual to whom the personal data relates.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information
This includes, but is not limited to:
- Name, contact details (email address, phone number, mailing address).
- Identification documents (e.g., passport, national ID) for warranty or service purposes.
- Payment information (e.g., credit card details, bank account information).
- Purchase history and preferences.
When you visit our website or use our digital platforms, we may automatically collect:
- IP address, browser type, operating system, and device information.
- Browsing behavior, cookies, and similar tracking technologies.
- Records of your interactions with our customer support team (e.g., emails, chat logs, phone calls).
- Information provided for troubleshooting or warranty claims.
In rare cases, we may collect sensitive personal data (e.g., health information or biometric data) if necessary for specific services. In such cases:
- We will obtain explicit consent before processing.
- We will implement additional security measures to protect this data.
- We will only process it when strictly necessary for the specified purpose.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Provision
- To process purchases, deliver products, and provide after-sales support.
- To manage warranties, repairs, and returns.
- To respond to inquiries, provide customer support, and send service-related updates.
- To send promotional materials, newsletters, and information about new products or offers (you can opt out at any time).
- To comply with applicable Omani laws, regulations, and legal requests.
- To conduct audits, investigations, or fraud prevention activities.
- To analyze website usage, improve our offerings, and enhance user experience.
- To conduct market research and develop new products.
3. Sharing of Your Information
Bright Wave does not sell or rent your personal information to third parties. We may share your information with:
3.1 Service Providers
- Third-party vendors, consultants, and partners who assist in providing our services (e.g., payment processors, IT providers, logistics companies).
- These parties are contractually obligated to protect your data and use it only for specified purposes.
- If required by law, or in response to valid requests by public authorities, we may disclose your personal information to comply with legal obligations.
- In some cases, your data may be transferred to or accessed by entities outside Oman. We ensure such transfers comply with applicable laws and are protected by appropriate safeguards (e.g., contractual clauses).
4. Data Security
We implement robust security measures to protect your personal information, including:
4.1 Technical Measures
- Encryption of sensitive data during transmission and storage.
- Regular security audits, vulnerability assessments, and penetration testing.
- Restricted access to personal data, limited to authorized personnel only.
- Employee training on data protection and privacy best practices.
In the event of a data breach that may pose a risk to your rights and freedoms, we will:
- Notify the relevant Omani authorities within 72 hours of becoming aware of the breach.
- Inform affected individuals without undue delay, where required by law.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods include:
- Customer account information: 3 years after the last interaction.
- Transaction data: 10 years for tax and accounting purposes.
- Marketing preferences: Until you unsubscribe or request deletion.
6. Your Rights
You have the following rights regarding your personal data:
6.1 Access and Correction
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request deletion of your personal information, subject to legal or contractual obligations.
- Request restriction of processing under certain circumstances.
- Object to the processing of your personal data for specific purposes.
- Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at brightwaveinvestment@gmail.com.
7. Data Protection Officer (DPO)
Bright Wave has appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with applicable laws.
You can contact our DPO at:
Email: brightwaveinvestment@gmail.com
8. Record of Processing Activities
We maintain a detailed record of our data processing activities as required by Omani law. This record includes:
- The purposes of processing.
- Categories of personal data processed.
- Recipients of data.
- Security measures implemented.
9. Children's Privacy
We do not knowingly collect or process personal data from children under the age of 18 without parental consent. If you believe we have inadvertently collected such data, please contact us to have it removed.
10. Local Representative
Our local representative in Oman can be contacted at:
Email: brightwaveinvestment@gmail.com
11. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to third-party websites. Bright Wave is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Significant changes will be communicated through our website or other appropriate channels.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bright Wave Investment & Innovation
Email: brightwaveinvestment@gmail.com
Bright Wave Investment & Innovation
Oman, 2025
Oman, 2025